Posted 07/31/2020 by
The healthcare industry certainly is top of mind for many of us these days, as it’s been one of the hardest hit industries during the pandemic. As of this writing, in the US alone there have been more than 3.6 million cases of the coronavirus, and that number still is growing. Some hospitals are quite overwhelmed, and other primary-care practices have reported service reductions of up to 70 percent—as patients have postponed care that’s not deemed urgent.
Posted 07/27/2020 by
Schools across the nation are experiencing a staggering impact from COVID-19 to the way they support learning and engagement. As of March 2020, a report from UNESCO1 reported that some 1.3 billion learners (or 80 percent) around the world weren’t able to attend school or university due to the pandemic. With the start date of schools quickly approaching and, in some areas, infection rates still rising, many schools and parents are trying to plan their next steps while understanding what all of this means for students.
Posted 06/18/2020 by
ScanSource is proud to present PowerHours, a virtual learning series designed to power up your business now. Our partners spoke, and we listened. We acknowledge that we’re in unprecedented times, and businesses are facing new kinds of challenges. ScanSource is here to provide the most relevant and forward-focused knowledge to help our partners succeed.
Posted 05/11/2020 by
Students can’t learn if they don’t feel safe, and attracting good faculty is only possible if schools can ensure a secure working environment. While extreme cases capture media headlines, schools and universities of all sizes around the world struggle to protect students and staff from bullying, fighting, assaults, accidents, weather emergencies, and more. They are also concerned with protecting school property from vandalism, arson, and theft—much of which occurs outside of regular school hours. From a liability perspective, schools and universities find themselves accountable to students, faculty and visitors to their campus.
Posted 03/13/2020 by
Customer experience (or CX) is a buzz word that has taken over the industry in the last couple years. And heads up - it is here to stay. This is something your business NEEDS to focus on in 2020 and beyond. So let’s break it down. We know every business is focused on providing excellent customer service to their customers. Because most businesses are already pros at providing customer service, it’s easy to use the same theory as the basis for crafting your customer experience strategy. Customer experience is all about how you can take that service to the next level - and truly offer an extraordinary experience to your customers as they complete the purchase journey.